Life-Changing Careers at Karmanos Cancer Institute

The Ambulatory Care Associate, (ACA), is a member of the patient care delivery team, and as designated per established policies and procedures, assumes primary responsibilities for technical, multi-skilled direct and indirect patient care activities. The ACA works under the supervision of an Administrator, a Registered Nurse (RN), Physician, or Non-Physician Provider (NPP) who delegates tasks based upon both patient and clinic needs. The ACA will report all deviations from expected patient parameters to the RN, physician, or NPP. The ACA position necessitates significant contact with an RN, Administrator, Physician or NPP, patients, and families, thus warranting a high degree of interpersonal and customer service skills that promote a caring and healing environment.

$5,000 sign-on bonus

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Patient Access Representative

Under general supervision, registers patients to center. Obtains insurance, medical and demographic data to register, pre-register, admit or pre-admit patients to the center. Verifies insurance coverage and benefit levels with various third party payors. Assists patients without medical insurance coverage in completing medical assistance applications and/or making payment arrangements and cash collections. Develops liaison relationship between patient and hospital by answering patients’ questions regarding hospital policies and billing procedures and by obtaining necessary information to efficiently admit and bill for hospital services rendered. Assists patients in completing necessary forms and obtains patient signature as needed. Collects referrals and authorizations; attempts to secure telephone referral if necessary. Completes telephone registrations.

Pre-Registration Specialist

Under general supervision, pre-registers patients and correctly identifies and obtains authorizations if needed prior to the date of service based on departmental policies and procedures. Contacts PCP/Insurance Company to attempt to obtain referrals if needed prior to date of service based on insurance guidelines. Conducts appropriate and timely follow-up with patients, physician offices and insurance carriers as needed and documents all relevant information related to the visit in the Capstone system. Obtains accurate insurance, medical and demographic data. Verifies insurance coverage, benefit levels, annual life time term and co-pays and co-insurances with various third party payors. Using the appropriate work list, completes all job functions assigned daily. Work closely with the Financial Counselor, and where applicable, inform the patient of his/her financial responsibility prior to the patient’s visit.

$5,000 Sign-On Bonus

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The Oncology Care Associate I is a member of the patient care delivery team with primary responsibilities for technical, multi-skilled direct and indirect patient care activities. The Oncology Care Associate I work under the supervision of a Registered Nurse who delegate’s tasks based upon both patient and unit needs. The Oncology Care Associate I will report all deviations from expected patient parameters to the Registered Nurse. The Oncology Care Associate I position necessitates significant contact with health care providers, patients, and families, thus warranting a high degree of interpersonal and customer service skills that promote a healing environment. The OCA aids the healthcare team in the attainment of desired patient outcomes throughout the continuum of care.

$5,000 sign-on bonus

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Provides distributive pharmacy services and technical support for the pharmacist. Under the direction and final check of a licensed pharmacist prepares, packages and labels IV and unit dose interim and maintenance medications according to prescriber orders and to established policies and procedures.

$5,000 sign-on bonus

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$10,000 sign-on bonus!

The Registered Nurse (RN) is a member of the Patient Care Team. The Registered Nurse is responsible to set the standards for the level and quality of care. The RN has responsibility, authority and accountability for the provision of nursing care. The RN manages and provides patient care activities for a group of patients and their families through application of independent judgment, communication and collaboration with all team members including ancillary and support services. The role of the Registered Nurse at the Karmanos encompasses leadership, partnership, collaboration and supervision. The RN establishes and maintains collaborative relationships with physicians, other health care providers, patients, and families, to achieve desired patient outcomes throughout the continuum of care. The RN delegates, assesses, provides and evaluates patient care. The RN assesses, monitors and evaluates patient status by observing the patient, noting data collected by other team members and analyzing this information to independently develop a plan of nursing care which is implemented by the care delivery team under the supervision of the RN. This plan of care has pre-established goals that are determined in conjunction with the patient and family. Psychosocial needs are assessed and prioritized by the patient and the health care team. The RN provides and delegates patient care activities to team members based upon patient needs and team member skills/abilities and supervises the delivery of care by other team members. The RN evaluates patient response to treatment and nursing interventions and if needed, revises the plan of care. The RN monitors patient progress and prepares patient for discharge, utilizing established clinical pathways. The RN reports directly to senior unit management and participates in shared decision-making activities.

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