Karmanos Cancer Institute
McLaren Central Michigan

Obtaining Your Medical Records

A complete inpatient, outpatient surgery or emergency record of each patient's care, treatment and progress is kept in the Medical Records Department. You have the right to expect that medical information regarding your care will be treated as confidential, and

McLaren Central Michigan has the obligation to safeguard your records against unauthorized disclosure.


Printed Copy

Release of your medical records

Medical records may only be requested by the person they belong to or their legal representative according to HIPAA Federal laws.

Fill out the Authorization to Release Medical Records form. Be sure to include the specific dates of service needed, specific type of information along with the reason for the request. The form can be obtained at:

Medical Records

McLaren Central Michigan


Address to pick up a CD:
Go the hospital
1221 South Drive
Mt. Pleasant, MI 48858

Address to pick up printed copies:
Medical Records Department
501 South Mission Street, Suite C
Mt. Pleasant, MI 48858

(989)772-6754, Option #2

Monday – Friday: 8 a.m. - 4:30 p.m.
Medical Records is closed on weekends and holidays.

Copy Fee:
Fees may apply, based on request.

Release Health Information Form

My McLaren Chart Online Portal

Created your account BEFORE October 3, 2020?


My McLaren Chart user AFTER October 3, 2020?


My McLaren is a secure online portal where patients can access their medical information and become a partner with us in managing their health.

Frequently Asked Questions

My McLaren Chart Benefits

  • Access their medical information 24 hours a day, seven days a week
  • Review clinical summaries and care instructions about recent visits
  • Get lab and test results
  • My McLaren Chart is completely FREE to our patients

More information and features will be added to My McLaren Chart in the future as we find new and innovative ways to connect with our patients.

My McLaren Account Sign Up

At your next visit to a McLaren facility (hospital, physician office or outpatient facility) please provide your email at registration. A secure invitation containing a link to complete registration to join My McLaren Chart will be emailed to you.

Having Trouble? - My McLaren Chart Assistance

For technical assistance with My McLaren Chart for new users as of October 3, 2020, please call (877) 621-8014.

For assistance with your My McLaren Chart account created before October 3, 2020, please contact Syntellis Performance Solutions at (800) 851-5043 or email PatientPortalSupport@Syntellis.com.

Frequently Asked Questions

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